Medicinq offer value for money (VFM) through our continuous improvement programme. All of the shareholding members have long held the belief that a lessons learnt philosophy is the only way to go forward with confidence.
We firmly apply experience from ProCure21 and other partnering frameworks to each new project. We encourage client organisations to fully participate in this ethos through holding workshops and continuing to work closely together. The benchmarks are an integral part of Medicinq and ProCure21 and include:
- Cost and time predictability – That means every facilities are finished on time and at the right cost!
- Defects – our defects are very low and compare very favourably to the industry average.
Virtually every defect is no more than a short snagging list which are quickly remedied.
Each project will be managed through one of 18 regional offices, utilising both the national and local supply chain to obtain best value for money.
Medicinq is structured to ensure that the investment in healthcare facilities also benefits the local economy. Members of Medicinq national supply chain are selected on the basis of their; expertise, healthcare experience, partnering experience, capacity, diversity and relationship with each of the three shareholders at a corporate and project level.
Each member of the bespoke project team is then selected after taking into account their relationship with the NHS Trust, together with their expertise, experience, local knowledge and relationship with fellow team members.
Once appointed, the Medicinq team will work in partnership with the Client Trust to understand their immediate and long term requirements. The project team collaborates with the Client Trust to deliver high standards of clinical solutions, building design and risk / value management, planning and cost advice.
Challenges will be identified at the earliest opportunity, thereby allowing the project team to resolve these without compromising the Client Trust's requirements.
Customer Satisfaction
Our Clients score us at an average of between 7 and 8 out of 10 across a range of client satisfaction key performance indicators. Although we think that speaks volumes, you would be welcome to speak with our current clients.
Your operational policies and business strategies are aimed at a different population. Its through addressing issues like this we can offer a focussed service that will benefit your Trust. And it will maintain your reputation!